GDPR Policy

The data protection laws are changing and that’s great news for you. This now means you have more control over your personal information. It also means businesses like The Float Spa must be clearer on how they collect and use your information. So, to put you in the picture, here’s a quick heads up on The General Data Protection Regulation, or GDPR for short.

If you used to be a Float Spa customer, we still hold some of your details. To find out more about GDPR and how we collect and use your information, please read our Privacy Policy here.

What is GDPR:

GDPR is a new law on data protection and privacy that gives control over your personal information back to you. And although it’s a European law, it’ll still apply after Brexit. If you want to find out more about the detail of GDPR the Information Commissioner’s Office (ICO) website is a good source, you can find that here.

How and when do we collect your data?

Your info helped us do things like tell you about, services and offers we think you’ll love and use. We collected your details in the following ways:

  • When you applied for or bought something from us.
  • When you talked to us on the phone or by email.
  • When you popped into The Float Spa on Third Avenue, Hove
  • When you visited our website.
  • When you visited The Float Spa stand at an event or festival.
  • We will NEVER share your information with any third parties.

All the information about how we collected your data can be found in our new Privacy Policy.

Why do we collect data?

We simply want to ensure you get the best possible experience.

Why we share your data with?

Put very simply – NO ONE! All data is for the sole purpose of The Float Spa.

How long we keep your information

We’ll only keep your information for as long as necessary (but no longer than we have to). Just in case you need to access records or there is a dispute to resolve.

Your Data Rights

You’ve trusted us with your details, so it’s your right to have access to clear, easy to understand information about them. If any details are inaccurate you’ve got the right to have them corrected. You also have new rights, like the right to erasure and the right to restrict processing, which give you more control over your data. For full details on your data rights and how to exercise them, please read our Privacy Policy.

If you have any further questions, please do not hesitate to call us on 01273 933680 or email us at